Effective: February 8, 2023
1. About The Service
PhotoHW is a service that scans and solves homework problems by using the camera of your mobile device in real time. We are devoted to creating the best user experience while keeping your private information safe all the time.
PhotoHW is provided by Straiton Limited. We will classify “PhotoHW ” also as “we,” “us”, or “our” where suitable.
Please note that by utilizing our Services, you acknowledge and accept our privacy practices.
We invite you to attentively read the privacy policies applicable to any websites and/or services managed by third parties. Although, when we do have the capacity to select third parties, we always try to match with ones that share similar principles.
In case you need any additional information, you will find the contact information under “Your Rights” section.
3. Data We May Gather From You
In pursuance of creating the best user experience the following types of personal data may be gathered:
(i) Information You Provide to Us Directly
We may gather the following data from our users that may, in specific circumstances, be considered as personal data:
If you contact us or our customer support team, we will gather the information you provide. To ensure top-quality customer service, a history of this correspondence may be kept.
(ii) Information Gathered Automatically
The Service may automatically collect some information from you that in specific circumstances, be considered as personal data:
4. The Objectives Of Using Your Information
The primary goal of using your information is to increase the quality of our Services and your experience while using them.
a) We use the personal information you give us directly for these purposes:
Please be aware that the images and feedback you send by using the Service are used to improve the Service, including its homework problem solving capabilities.
b) The following uses are made of the automatically collected data:
5. The Rules We Apply When Collecting Your Personal Data.
We will always be open and will stand by the principles outlined below when collection your personal information:
6. How We Reveal Your Information
Unless otherwise stated, we do not sell, lease, rent, or otherwise disclose personal information about our users to third parties.
We may permit third-party companies to provide analytics about your use of our Services.
This can assist us in analyzing and better understanding how our users use our Services, determining whether changes and updates to Services work as intended and are well received, or assisting us in targeting advertisements that are relevant to you.
These entities may collect such information using cookies and other technologies, such as your IP address, pages visited, web browser, mobile network information, links clicked, the amount of time spent on Services, and conversion data (excluding your name, email address, mailing address, or telephone number).
Personal information collected through the Service may be revealed in the following ways:
a) Personal information you provide directly:
We may share personal information you provide to the Service with the following third parties:
Please keep in mind that if you expressly instruct us to share your personal information with a third party, the shared information is then under the control of that third party and is subject to that third party’s privacy policies.
b) Information gathered automatically:
The information collected automatically in the Service may be uncovered to the following categories of third parties:
Please be aware that the images you have taken will never be shared with any service provider, advertising agency, or other business partner or third party.
Furthermore, we may disclose information to third parties in aggregate or derivative form that does not constitute personal data and does not allow individual user identification.
7. Additional Features From Third Parties
We may decide to broaden our Services with third-party content from time to time in order to provide you with additional features and an improved user experience. The use of this third-party content will never be essential in order to use the Services. If you use such third-party content, you may need to disclose some Personal Information to such third parties.
8. Your Rights
You have complete control over your personal information. That’s why, we want to provide you with a clear list of your rights in relation to the personal data we hold about you, regardless of where you are located:
You agree to receive electronic communications from us by providing data to the Service that forms the basis of communications with you, such as contact information. However, you have the following options if you do not want to receive electronic direct marketing communications from us: All electronic marketing communications that you may get from us, for example e-mail messages and SMS messages, provide you with an opportunity to opt out of receiving such communications in the future.
We may ask you to provide proof of identity before we can comply with some of your requests for your protection and the protection of all our users.
No user shall ever face discrimination because they exercise their privacy rights. Please keep in mind, however, that some information is sometimes required to provide the Services or to offer promotions, discounts, or other deals. You can always ask for clarification on how your request might affect your participation in such cases. For example, we cannot provide customer service unless you provide us with your contact information.
9. The Rules We Use When Processing Your Personal Information
Whatever the purpose for processing your personal information, you can be confident that we will always be open and transparent, adhering to the following principles:
Cookies are small text files that are accumulated within a web browser and can be recovered when you revisit the website.
Main types of cookies:
Cookies, in general, do not contain any information that can be used to identify an individual person, but rather are used to identify a browser or a specific device..
The information below explains the cookies we use on the Website and why. keep in mind that only Essential cookies will be turned on as these cookies are crucial. If this type of cookie is disabled, this can affect how the Website functions. Although you can always disable Essential cookies in your browser.
Cookies are required to navigate our website, provide the services you have requested, and prevent security threats.
Our own cookies: sign-in related cookie (3 minutes). Third party cookie: cookie used to prevent security threats: Cloudflare (1 month).
These cookies and scripts are used to track, analyze, and anonymously report on how you use our website. They assist us in understanding how visitors interact with the Website by anonymously collecting and reporting information. This website makes use of Google Analytics, a web analytics service provided by Google LLC («Google»). Cookies are used by Google Analytics to analyze how you use the Website. Cookie information about your use of this website is transferred to the United States of America. Third-party cookie used: Google Analytics (2 years).
These cookies are used to deliver advertisements that are more relevant to you and your interests on our or third-party websites, as well as to measure the effectiveness of advertising campaigns. Cookies and technologies from our marketing partners (Google) and/or social media platforms may be used (Facebook). These technologies assist us in measuring the effectiveness of our marketing campaigns and understanding how visitors navigate to the Websites from our advertisements on other websites. They assist us and our marketing partners (Google LLC and/or Facebook Inc.) in determining how many times people who click on our ads use our services or perform a specific action, and this information is transmitted to our aforementioned marketing partners. These technologies are used to collect statistics on visitors who interact with our Websites and other online content, to estimate the effectiveness of our advertisements, and to provide more relevant information to our visitors.
This involves using previously gathered information about your activities and interests to select ads and whether you took any action related to the advertisement, such as clicking an ad. We use the following for this purpose:
This website implements retargeting technology for online advertising. That way the Internet browsers can be addressed with ads that have previously shown interest in our services. The exhibit of the advertisements is done based on a cookie analysis of the preceding visit behavior.
The social network Facebook Inc.’s «Facebook Pixel» is used (Facebook). The Facebook pixel can monitor user behavior after they click on a Facebook ad. We can understand how our marketing measures are being implemented on Facebook with the help of the Facebook pixel and, if necessary, take optimization measures. For more information on cookies and similar technologies placed by Facebook, please visit: https://www.facebook.com/policies/cookies/. If you want to disable Facebook’s cookie storage, you must change your browser settings. The information gathered by our Website remains anonymous and does not reveal the identity of the users. Facebook stores and processes the data for its own advertising purposes in accordance with the Facebook Data Directive, which we invite you to visit at (https://www.facebook.com/about/privacy/).
You must read the privacy policies of the listed third parties, whose cookies and similar technologies may include advertising identifiers and device identifiers.. These cookies are placed by third parties: Facebook (2 months) and Google Ads (3 months).
They are used for modifying content, including ads.
b) How to manage cookies on your web browser
Most web browsers let users control the majority of the cookies through the browser settings. To find out more about cookies visit www.aboutcookies.org or www.allaboutcookies.org.
You can restrict, block, or delete cookies by altering your browser settings but that may lead to the website not working properly.
Find out how to manage cookies on the most frequently used browsers:
To restrict tracking by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Please keep in mind that if you choose to reject cookies, you may not be able to use all of the features of our Website, and any communications you receive from us may be less relevant to you than they could have been. Disabling a cookie or cookie category does not delete the cookie from your browser; you must do this from within your browser.
c) How can I restrict, block, or delete cookies?
When you visit us, strictly necessary cookies are always enabled. On your first visit, we will inform you about our other cookie types and ask you to select which cookies we may use. You can always reconsider.
You can access and change all cookie settings in your web browser’s settings.
Most web browsers accept cookies automatically, so you must change, delete, or block them manually. For instructions on how to clear cookies on mobile devices, consult your phone’s manual.
11. Our Security Measures
We use encryption to protect your Personal information from unauthorized access or loss, exploitation, or modification by third parties by storing it in a firewalled and protected database with regidly limited and controlled access rights. We have made efforts to store personal data gathered through the Service in a secure operating environment that is not accessible to the general public, but we are unable to guarantee the data’s security while it is being transmitted or stored on our systems. In addition, we do not warrant or represent that personal data about you will be protected against loss, misuse, or alteration by third parties. Although we make every effort to ensure the integrity and security of personal data, we cannot guarantee that our security measures will prevent third parties, such as so-called hackers, from gaining unauthorized access to personal data.
12. International Transfers Of Personal Data
Due to the reason that we operate globally, some elements of the Service may be hosted on servers in countries other than your own. The laws governing the security of personal information in these countries may differ from those in your home country. Please be aware that personal data gathered by us is transferred outside the European Union / European Economic Area, especially if you are located within the European Union. By using our Services, you agree to the transfer of personal data about you outside your home country and, where applicable, outside the European Union / European Economic Area.
Wherever we transfer, keep, or manage your Personal information, we will take justifiable steps to protect the privacy of your Personal information. These steps may involve attaining your consent or putting in place contractual clauses outlining the rules and obligations associated with such transfer or processing.
We collaborate with a number of third-party advertising networks, marketing analytics service providers, and website analysis firms, such as Facebook and Google, to support and improve the Services (collectively, «Third Party Advertising Service Providers»). These Third Party Advertising Service Providers collect and use personal data about your visits to and use of the Website, mobile Application, and other websites in order to serve you with advertisements and content tailored to your preferences and likely interests, or to better understand ad effectiveness. Market research will also make use of aggregate demographic and interest data.
Furthermore, your mobile device may include settings that allow you to control the collection, use, and transfer of mobile app data for online behavioral advertising (for example, Apple iOS’ Advertising ID and Google Android’s Advertising ID). Please keep in mind that opting out does not prevent all advertisements from being displayed to you.
14. Children’s Privacy
When you use our Services, we record your age. This is due to the fact that we will never knowingly collect personal information from children under the age of 13 (or relevant age in your country).
If you are under the age of 16, we will seek your permission or the permission of your authorized guardian before processing your Personal information in any way.
We never sell your information and always ask for your permission. This applies especially to children under the age of 16, regardless of where they live.
If you believe we have unknowingly collected personal information about a child, please contact us at email@example.com.
15. Data retention
From your first use of the Services, we only collect and store anonymized data. We intend to keep it that way in the absence of any legal requirements regarding data retention. In other cases, such as tax or employment law, we will follow applicable legal requirements.
In any case, if you request it or withdraw your consent to processing, we will delete any Personal data. We will also delete data that is no longer relevant or necessary for the original purpose of processing.
17. Issues Or Concerns?